If touch portion of screen ends up being your only issue (s) I’d say you’re awfully lucky. Cardinal rules when a device encounters water is to “turn off immediately, leave off, and do not charge”. And do not turn on until your certain it’s had ample time to dry out which could end up being days. 1. JennacideTTV • 2 yr. ago. Yesterday we got the Android 10 update on our HUAWEI P smart 2019 devices, since this we can not remote support with QuickSupport, after connecting to the device only a Blue-Hand apears and the message "Das Gerät kann aufgrund von Firmware Einschränkungen nicht gesteuert werden." (The device can’t be controlled because of firmware Thread Details - HUAWEI Community. I just set an appointment on one of Huaweis Service Center (podium) to get the power button fix as it does not work anymore. To my surprise I got a call from them and was told that although uts just the power button, the whole screen needs to be repl. Feb 1, 2019. #2. Sounds like you have internal damage. Either the display has been dislodged a little, the connection for it internally has been dislodged, or there is a component needing replacement. If the phone is under warranty, contact the manufacturer. If it isn't, then try a local tech. Either way, it will need to be repaired. mouse and keyboard work, when plugged in with the phone (they light up and are confirmed to be usable with my new phone) the hdmi should be showing the lock screen when plugged in and after hitting enter/space with keyboard it should go black, waiting for pin input, after inputting and hitting enter, it should be showing the homescreen on the i tried many many sd update and scatter files but still same issue. also i tried to change touch but new touch also not working. before flashing set touch was working .. help me i tried. G610-U20 V100R001C00B125CUSTC433D002_Firmware_Iran, Islamic Republic of_Channel-Others_Android 4.2.1_EMUI 1.6_05021GDF. G610-U20_V100R001C00B121. Hi,My huawei p20 pro has an issue where the screen doesn't work and when you press the power button it flashes green (sometimes most of the screen, sometimes part. It depends on how warm the phone is). Normally I can get the screen to work again Turn off Sound and Turn ON Vibration for Calls Huawei P20 Pro. 1.Go to Setting to Change Sound Setting. 2. Find “Sound and Notification” and tap it. 3.There option called Sound and you have to drag that DOT to 0 position. then you can feel vibration. 4.unless, Find Sound Mood and change it to Vibrate only. I61Rz.